Security

Data Retention & Deletion Policy

This policy explains how Candaply manages the retention and secure deletion of information stored within the platform.

Purpose

This policy explains how Candaply manages the retention and secure deletion of information stored within the platform.

Retention principles

Personal information shall be retained only for as long as necessary to fulfil legitimate business and legal purposes.

Retention periods

Candidate Profiles

24 months from last activity.

Candidate CVs

24 months from last activity.

Compliance Documents

24 months from last activity.

Professional Registrations

Duration of active profile plus 24 months.

Right to Work Documentation

Employment duration plus 2 years where applicable.

DBS Information

Retention limited to information necessary for compliance purposes.

Customer Accounts

7 years following termination.

Invoices and Billing Records

7 years.

Audit Logs

7 years.

Deletion requests

Clients may request:

  • Record deletion
  • Account deletion
  • Data export
  • Data anonymisation

Backups

Deleted records may remain within encrypted backups until the backup lifecycle expires.

Secure destruction

Data is securely deleted using recognised deletion procedures designed to prevent recovery.

Policy review

This policy will be reviewed annually.